Get ready for the best gear! Each quarter, GQ editors hand pick the very best grooming, apparel and lifestyle products and accessories. Each box is valued at over $200, but you only pay $50 per box— and shipping is free.

As a GQ Box subscriber you also get exclusive access to our one-stop shop—the Member Store where you can find must-have products from the brands you love, hand-curated by GQ editors. You’ll get deep discounts you won’t see anywhere else (we’re talking up to 75% off retail prices!). Trust us, there’s some pretty rad deals.

Glad to hear you want in on the GQ Box! You can sign up here:
www.gqbox.com/pages/subscribe

Select the plan that works best for you—the quarterly or yearly plan.

As long as you're subscribed to the GQ Box, we'll continue to bill you and ship you a new box each quarter.

You’re always in the driver’s seat. You can modify your subscription any time. To make changes, do one of the following:

1) Sign in to your account here: www.gqbox.com/account/login
2) Hit up our Customer Care team

Most definitely. If you need to skip a box, there’s two ways to do it:

1) Sign in and make the change in your account.

2) Reach out to our team and we'll help you out.

We love that you’re stoked about the GQ Box! Unfortunately, we can’t offer more than one subscription to each member. But if you’ve found products in your box that you can’t get enough of, check out the Member Store for exclusive deals!

Your GQ Box is only the beginning of your membership. In addition to your box, you have exclusive access to limited-edition boxes, plus must-have products at super-deep discounts—visit the Member Store to get the goods!

Super simple. To reactivate your subscription, do one of the following:

1) Sign in to your account
2) Hit up our Customer Care team

Piece of cake. To update your shipping address, do one of the following:

1) Sign in to your account
2) Hit up our Customer Care team

Yes, by signing into your account.

Once logged in, click “Mailing Address” located under the “Account Information” tab and enter your new address information. After completing your new address details, set the duration of your temporary move. Once done, click the “Save Changes” button.

Note: To ensure your changes are processed in time, be sure to update your information before the end of the month prior. For example, you must update your address on or before November 30 to ensure your December box is shipped to the updated address.

Super simple. You can change your billing info by taking one of these steps:

1) Sign in to your account
2) Hit up our Customer Care team

You bet. Either sign in to manage your account, or get in touch with our team to update that email address.

1) Sign in to your account
2) Hit up our Customer Care team

Quarterly: $50
Annual: $190

We know, this is an epic deal.

Tell your friends!

As a new subscriber, you’ll be billed for your subscription on the day you sign up.

Quarterly subscribers are billed in the first week of each quarter.

If you sign up as a new member at the end of the quarter, you may be charged for your second box before your first box arrives. So you might receive two boxes back-to-back, and you’ll be charged back-to-back as well.

Annual subscribers get a notification after their fourth box is processed. We process your renewal charge 30 days after your notification. This happens between the 10th and 12th of the month of your subscription, depending on your original purchase date. After the first year, your subscription will continue to renew on an annual basis.

Existing members can use: Visa, MasterCard, Discover, America Express, PayPal, and Apple Pay.

New members can use: Visa, MasterCard, Discover, American Express, PayPal, Shop Pay, and Apple Pay.

Nope, not a mistake. As a new subscriber, you get billed for your first box on the day you sign up. All future boxes will be billed on or around the 1st day of each new quarter. Because of this timing, if you sign up as a new member at the end of the quarter, it’s likely that you’ll be charged for your second box before you receive your first box.

If we’re not able to bill you after multiple attempts, your account will be canceled. But don’t sweat! You can always reactivate your account online or by reaching out to Customer Care, or by signing in to your account: www.gqbox.com/account/login.

You’re already covered! Your monthly GQ Box membership includes shipping costs. So if you’re getting your box delivered in the contiguous U.S., there’s no extra charge. If you’re getting your box delivered to Alaska, Hawaii, or any U.S. territories, it’s just an additional $5 for shipping and handling.

GQ Box Member Store orders $40 or more ship in the contiguous U.S. absolutely free. Orders less than $40 are charged just $4.95. Orders shipping to Hawaii, Alaska and other U.S. territories are charged $8.95.

Yep, we definitely ship to all U.S territories and APO/FPOs. Unfortunately, we don’t ship internationally outside of those locations. If you’re placing an order outside of the contiguous U.S., there’s just an additional $5 fee for shipping and handling.

As soon as we get your order on its way, you’ll get an email from us at hello@gqbox.com with your tracking info. You can also sign in to your GQ Box account and track your order: www.gqbox.com/account/login.

Or you can contact us and we'll give you the status of your order.

We know you want your box, pronto! We ship your order within 72 hours from when we process it. We work hard to get your order out as quickly as possible, so sometimes we’re able to get it into your hands even sooner.

Shoot! Let’s get that fixed. First, check your tracking details to locate your order. If the tracking status says that the package was delivered, but you haven’t received it, please contact us. If your tracking status says that the package hasn’t moved for five days since the last status update, please reach out to us and we’ll get it sorted out.

See last day to order below for standard shipping with expected arrival by 12/24**.

Last day for non contiguous states Sunday, December 2, 2022 11:59 p.m. EST

Last day for contiguous states Tuesday December 15, 2022 11:59 p.m. EST

**Delivery by 12/24 is not guaranteed. For up-to-date order information, refer to the shipment tracking information found in your shipping confirmation email.

Every now and then we include a free gift for new members. Whenever a free gift is included, it’s clearly outlined on the website.

Your free gift is usually included in your first box, right alongside the rest of your items. Sometimes, depending on when you ordered your box (and the size of the free gift), it might ship separately. Check your welcome email, which has details about whether your free gift is coming with the first GQ Box. If your gift is shipping separately, you can expect it in 4-6 weeks. If you haven’t received your gift within that timeframe, just reach out and let us know!

The genius of the GQ Box is that it's a curated membership. That means you get unique products in every single box. We track your box history, with all the products you've received, so that every box is full of new good stuff. If you do somehow get a repeat product, please reach out to us and we'll fix it in a snap.

We let the GQ editors work their magic and curate every box. We take this unique approach because our experts have access to the top gear, from grooming to apparel to accesories to lifestyle products, and we want to bring you only the very best.

We definitely recommend that you test out new products before using them. Before you apply any new product to your skin, locate a small and inconspicuous area to test (like behind your ear or near your hairline). If you notice an allergic reaction, stop using the product immediately and contact a medical professional. If you already applied the product generously and didn't test, please stop using the product right away and get in touch with a medical professional.

Lots of the stellar products you get in your box are also for sale in the Member Store. Check out the Member Store here: www.gqbox.com/collections

If the product you dig isn't available in the Member Store, you can buy it through the emails you get from us athello@gqbox.com. You can also find the product by checking out the pamphlet included in your box and following the links to purchase. Be sure to take advantage of your exclusive GQ discount codes when you get them!

Oh no! We want you to have a seamless experience, every time. So if you ever get products that don’t meet your expectations, please reach out and we'll make it right.

Every box comes with a pamphlet that lists out what comes in that box. If something is listed in the pamphlet that’s not in your box, please reach out to us and we’ll ship you the product right away! If we’ve run out of that item, we’ll send another item of the same value to you immediately.

Unfortunately not. We work to introduce you to the best products each quarter, since our GQ editors are experts. Some products may be a better fit for you than others, but that’s part of the fun—and it’s the service our editors provide: helping you learn about new products. We encourage you to share your goods with your pals, and hopefully next quarter’s box will include products you really dig.

Oops. You shouldn’t have received a product that you already got in a previous box. However, we can’t guarantee you won’t receive a repeat product if you previously canceled and resubscribed. Please get in touch with our Customer Care team and they’ll send you a substitute:

Reach out to our Customer Care team

It may take 2-3 weeks for you to receive your replacement.

Well that’s a bummer. The GQ Box just won’t be the same without you! But for sure, you’ll still get your replacement item. Just be sure to request your replacement item before you cancel.

We’re super bummed, but no sweat. If you decide to cancel, your membership will stop at the end of your current term. And just remember, the GQ Box membership is non-refundable.

You can cancel by:

Reaching out to our Customer Care team

If you’re a quarterly subscriber, to be sure you will not be billed for the next quarter’s box, you must cancel by the last day of the quarter prior. For example, cancel on or before October 31st to avoid being charged for the Winter box.

If you canceled your subscription before the quarter ended but were still billed for the next box, please reach out to us by contacting Customer Care by phone or email.

Email: help@gqbox.com
Our team will respond within 48 business hours.

Phone: 1-855-932-1103
Monday-Friday 8 AM-9 PM EST
Saturday and Sunday: 8 AM-5 PM EST

Bouncing so soon? No hard feelings. You’ll absolutely get any boxes that you’ve already paid for.

- Quarterly subscribers: To avoid any unexpected charges, be sure to cancel before the 1st of each quarter.
- Annual subscribers: We’ll email you 30 days before your renewal date with your renewal charge information. Be sure to cancel your membership before the renewal date in that email to avoid any unexpected charges.

*Please note: Once your membership renews, you won’t be able to cancel your current term.